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How do I reset my cPanel/FTP password?

Last updated: January 20, 2020

There are two simple ways to reset your cPanel password through MyZuver, and the process for each of them is listed below.

Please note, that resetting your cPanel password also resets the password for your main FTP account.

To access your FTP Account:

  1. Login to your MyZuver account.
  2. Click the ‘My Services‘ button on your MyZuver dashboard, select ‘Hosting‘.
  3. Next to your new cPanel web hosting service, click the cPanel button.
  4. Once logged in, please click ‘FTP Accounts’.
  5. Scroll down to ‘Special FTP Accounts’ and click the ‘Configure FTP Client’ button next to the user and it will provide you with the server name you wish to use, as well as the username and port number.

Using the cPanel Quick Login:

Using the cPanel Quick Login you can use MyZuver to pass you straight through to cPanel where you can update your password:

  1. Login to your MyZuver account.
  2. Click the ‘My Services‘ button on your MyZuver dashboard, select ‘Hosting‘.
  3. Next to your new cPanel web hosting service, click the cPanel button.
  4. Click on the Change Password icon on your cPanel home screen.

Please note that you need to know the existing cPanel password in order to change the current one, so if you’re not entirely sure what it may be, please follow the below instructions.

Of note; if you’re happy using the cPanel Quick Login to access cPanel each time; this is the more secure and easier way to login.

MyZuver Service Overview:

Within MyZuver you may use the Service Overview options to retrieve or reset your cPanel password, please follow these steps:

  1. Login to your MyZuver account.
  2. Click the ‘My Services‘ button on your MyZuver dashboard, select ‘Hosting‘.
  3. Click on your hosting service and from the dropdown options select ‘Manage‘.
  4. If you have changed your cPanel password in the past, simply click the ‘Reset‘ option.

If you need any assistance whilst following through with any of these processes, feel free to get in touch with us via a ticket or over the phone on (03) 8001 4100.

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